Privacy Policy

Our Privacy Principles

Zelares is built on the belief that your documents and data belong to you. We collect only what is necessary to operate and improve the platform, and we are transparent about how that information is handled.

• We only request personal information when it is needed to provide or enhance our services.
• We never sell, rent, or trade your personal data to third parties.
• We collect minimal technical information, such as IP address, browser type, and session identifiers, for analytics, performance monitoring, and security.
• Account data from third-party sign-in providers (like Google or GitHub) is stored only as needed and is removed if you delete your account.
• We use reputable third-party tools for analytics, which may receive basic device or usage information in anonymized form.

Information We Collect

When you visit Zelares, our servers automatically log standard technical information that your browser sends, including your IP address, browser type and version, referring URL, device type, and timestamps. This data helps us understand usage patterns, diagnose issues, and protect the platform from abuse.

When you create an account, we collect the minimum information required to set up your profile, typically a username, email address, and authentication credentials via your chosen sign-in provider. You may also choose to provide additional profile details, but this is entirely optional.

If you contact us directly (for example, via email or a support form), we may retain that correspondence to assist you and improve our support.

How We Use Your Information

We use the information we collect to operate, maintain, and improve Zelares. This includes providing the core editing and collaboration features, securing your account, communicating important updates, and analyzing aggregated usage trends to guide product development.

We do not use your document content for advertising, profiling, or any purpose unrelated to delivering the Service. Your markdown files and workspace data remain yours.

Aggregated & Anonymized Data

Zelares may generate aggregated, anonymized statistics from usage data, for example, the total number of documents created or average session duration. These insights contain no personal identifiers and cannot be traced back to individual users. We may share such aggregate data publicly or with partners to demonstrate platform growth or performance.

Cookies & Similar Technologies

Zelares uses essential cookies to maintain your session, remember your preferences, and protect your account from unauthorized access. We also use analytics cookies to understand how the platform is used, which helps us prioritize improvements.

You may disable cookies through your browser settings at any time. Please note that certain features, particularly authentication and real-time collaboration, may not function correctly without essential cookies.

Data Protection & Security

We implement industry-standard technical and organizational measures to safeguard your data. This includes encryption in transit (TLS), secure storage, access controls, and regular security reviews. While no online service can guarantee absolute security, we are committed to continuously improving our defenses.

For more details on our security practices, please review our Security page.

Third-Party Services

Zelares integrates with third-party authentication providers (such as Google and GitHub) to simplify account creation and sign-in. These providers may share basic profile information with us as described during the sign-in flow. We do not control the data practices of these providers, and we encourage you to review their respective privacy policies.

We may also use third-party analytics and infrastructure services to operate the platform. These providers are contractually obligated to handle data in accordance with applicable privacy laws and our instructions.

Data Retention

We retain your personal information and account data for as long as your account remains active or as needed to provide the Service. If you delete your account, we will remove your personal data and documents from our active systems within a reasonable timeframe, unless retention is required by law or for legitimate business purposes such as resolving disputes or enforcing our Terms.

Your Rights & Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, delete, or port your information. You may also have the right to restrict or object to certain processing activities.

To exercise any of these rights, or if you believe the information we hold about you is inaccurate, please contact us using the details below. We will respond to your request within the timeframe required by applicable law.

Account Deletion

You may delete your Zelares account at any time through your account settings. Upon deletion, your personal information, documents, and workspace data will be permanently removed from our systems, subject to any legal obligations that require us to retain certain records.

Children's Privacy

Zelares is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete it promptly. If you believe a child under 13 has used our Service, please contact us.

International Data Transfers

Zelares operates globally, and your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure that such transfers comply with applicable data protection laws and that your data remains protected wherever it is processed.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you through the platform or via email. We encourage you to review this page periodically. Your continued use of Zelares after any update constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your information is handled, please reach out to us at support@reymond.online. We take privacy seriously and will respond as promptly as possible.